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We are phasing out this standard hosting service. Please migrate to our cloud hosting service.

 Laughing Squid Web Hosting

In April 2009 we launched our Cloud Hosting featuring several new hosting plans that include more disk space, bandwidth and better email at a lower price. Here is more information on our cloud hosting service and the advantages it offers over our standard web hosting services.

If you are still on our old standard hosting system, please migrate to our cloud hosting service as soon as possible. Here are the instructions on how to migrate to cloud hosting. All information related to our cloud hosting services can be found over on our new website laughingsquid.us.

Home » Standard Hosting FAQ » Billing

Billing

1. How do you submit billing support questions? #

   Please enter a support ticket through our Help Desk.

2. Where do you find the current pricing for Laughing Squid’s hosting plans? #

   Our hosting plans, pricing and features can be found on our Hosting Plans page.

3. How do you update account information or credit card? #

   Please use our secure Account Update Form.

4. How do you change the hosting plan for a domain? #

   If you would like to change your hosting plan for a domain, just enter a support ticket through our Help Desk.

5. What forms of payment are available? #

   We only accept payment by credit card, either Visa, Master Card or American Express.

   We do not take payment by check or money order.

   NOTE: If you have a debit/check card that works like a Visa or Master Card, you can use that to pay your hosting charges, just make sure you have enough funds in your bank account to cover the charges.

6. What billing periods are available? #

   All our hosting plans are billed monthly. You will be invoiced on your anniversary date at the rate associated with your current hosting plan.

7. Do you require a kind of minimum contract for hosting? #

   No, we do not require any king of minimum hosting contracts. All of our hosting is billed on a monthly basis. You can leave at any time, just fill out our Web Hosting Cancellation Form.

8. Are there any setup charges associated with your web hosting services? #

   No, we do not have any kind of setup charges on any of our web hosting plans.

9. At what point is a credit card charged for hosting service? #

   Once your account has been setup on our servers, your credit card will be charged for a month of hosting based on your web hosting plan and then again each month on your anniversary date.

   Once your credit card has been charged, you will be sent an invoice via email (we do not send out invoices via U.S. mail) and the charge will show up on your credit card statement.

   NOTE: Laughing Squid will not cancel a web hosting account without a completed Web Hosting Cancellation Form.

10. Who do you pay for domain registration and how much does it cost? #

    You can register a domain through the domain registrar of your choice. The prices will vary from registrar to registrar. Check out our Domain FAQ for more info.

11. How do you cancel hosting for one or more domains? #

    Just fill out our Web Hosting Cancellation Form and your domain(s) will be deactivated within 48 hours or less from the time that this form is submitted (Monday through Friday).

    Laughing Squid will not deactivate hosting for a domain without a completed cancellation form. The customer is liable for all services rendered and billed up until the time that the account is cancelled. Hosting charges are not pro-rated when an account is cancelled. As long as the cancellation form is completed prior to the first of the next month, the customer will not be billed beyond the current month. Please refer to our Web Hosting Cancellation Form for additional information related to domain hosting deactivation.

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